Manual identification & verification workflow
![Manual identification onboarding](https://blanco-assets.imgix.net/assets/img/Manual-identification-onboarding.png?auto=compress%2Cformat&crop=focalpoint&fit=min&fp-x=0.5&fp-y=0.5&h=2281&q=80&w=2876&s=55849d7202de435bfbe96f61da224a34)
The Blanco technology allows professional users to choose between automatic online identification and manual identification during the onboarding process. Previously, professional users who wanted to manually identify a customer could choose to “skip” the identification process. We have now introduced a “manual identification” button. Selecting it will automatically start a workflow for manual identification, which also includes an audit trail, statuses and comments in which the verification of the customer can be recorded.
![Onboarding manual identification 0 2x](https://blanco-assets.imgix.net/assets/img/Onboarding-manual-identification-%E2%80%93-0@2x.png?auto=compress%2Cformat&crop=focalpoint&fit=min&fp-x=0.5&fp-y=0.5&h=2702&q=80&w=2880&s=f95404f9c9f5ff8ddbb577c85fcb6cb6)
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